Hopscotch Play Guides

The Client Dashboard
Welcome to the Client Dashboard in Hopscotch Play!
This is an interactive, personalized space designed just for your client—and it’s full of features to support connection, growth, and creativity in your sessions.
Getting Started
To get started, click into your client’s account. At the top, you’ll see a tab labeled "For Your Client.” Clicking on this will take you into their personal dashboard. Let’s check out all the fun features available for you and your client!

Checking In
To begin, there are two ways you can check in with how your client is doing as the session begins. Your client can share what’s on their mind today by typing directly into the thought bubble above their avatar. This is a great way to open the session and understand where they’re at before diving into activities.

On the left hand side, you’ll see the Feelings Check-In. This tool includes 20 feelings for your client to choose from, offering a quick way to reflect and share how they’re feeling in the moment. These tools are perfect for setting the tone at the start of a session.

My Goals
You’ll also see a “My Goals” section where you and your client can set and track therapy goals together—whether it's something you're working on just for the week or a longer-term focus.

Edit Profile
Your client can also personalize their space by clicking the Edit Profile button. Here, they can update their screen name, choose a name for their client dashboard, and choose an avatar to represent themselves. They can even select a session “buddy” to hang out with during play. Below that, they’ll find theme and background options to make the space feel truly their own.

Ready to Play
Scroll down and you’ll see the Ready to Play section. This is where you can quickly launch any content you’ve pinned for the session. You can visit the library at any time to pin additional activities.

You’ll also notice the Jump Back In tab, which gives you access to a history of activities you’ve done with this particular client. This is helpful for revisiting favorite tools, reinforcing progress, or continuing where you left off.

For Fun
At the bottom is the For Fun section, where your client can explore rotating weekly content designed to add something light and engaging to each session. This Week offers a fun look at upcoming holidays or special days. Just Jokin’ features a light-hearted, kid-friendly joke to bring a smile. Fact Attack shares a cool, surprising fact, and Calm Corner provides a simple coping tip to support emotional regulation.

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This dashboard was built with your client in mind. Whether you're using it in-person or through our 2-player feature, it's a space where kids can express themselves, stay engaged, and feel a sense of ownership in their therapy journey.
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Magic Worry Jar

Using Hopscotch Play on Tablets

Tips for a Smooth Experience
Hopscotch Play now works on tablets! Whether you’re playing alongside a client in the office or connecting in a 2-Player session remotely, tablets give you more flexibility to bring fun and engaging activities to your sessions. Below are some helpful tips to make sure your experience is smooth and frustration-free.
1. Always Refresh Your Browser first
Whether you're in your office or using 2-Player, the very first thing to do when logging into Hopscotch Play is refresh your browser. This makes sure you're running the latest version of Hopscotch Play. If in 2-Player, both provider and client should refresh their browser at least twice to make sure everything updates.
Refreshing on iPad (Safari)

Refreshing on Chrome (Android)

2. Be Mindful When Minimizing Your Browser During 2-Player
When you're in a 2-Player session, minimizing your browser or switching between tabs will pause the session for both you and your client. If you're in a telehealth session, this can happen if you or your client clicks away from the Hopscotch Play window or tab to return to their video conferencing window or tab.Some video platforms, like Zoom, have a pop-out video window. This lets you keep your client visible while you stay inside the Hopscotch Play browser window.However, some browser-based platforms, like Simple Practice, don’t offer a pop-out option on tablets. If you (or your client) are using one of these platforms along with Hopscotch Play on a tablet, we recommend using split screen mode to keep from having to switch back and forth between browser tabs.
How to Use Split Screen on Your Tablet

Split screen mode allows you to run Hopscotch Play and your video conferencing platform side-by-side in separate browsers, so you and your client can see each other while you play. This is an ideal option for browser-based video platforms that do not offer a minimized video pop-out.
Using Split Screen on iPad (Safari browser)
- Open Safari.
- Access your telehealth session in the browser.
- Tap the Multitasking button (three horizontal dots) at the top of the screen.

- Tap Split View.
- Tap the Safari icon in the Dock or on your Home Screen to open a side-by-side browser window.
- Access Hopscotch Play in the new window.
Find more tips here.
Using Split Screen on Android (Chrome Browser)
- Open Chrome.
- Access your telehealth session in the browser.
- Tap the three vertical dots button to the right of the address bar.
- Tap New Window to open a side-by-side browser window.

- Access Hopscotch Play in the new window.
3. Experiencing Issues? We Can Help!
If you’re still running into problems, don’t worry! You can reach out to us easily:
- Tap the Help icon in the bottom right corner of any screen on Hopscotch Play.
- Submit a ticket letting us know what’s going on.
- Screenshots are super helpful! By pressing the camera icon on the support ticket, you can take a picture of what you’re seeing and send it along with your message so we can troubleshoot faster.


New Client Area Coming Soon!

Introducing the New Client Area: Interactive and Engaging for Therapy Sessions
We’re excited to introduce a new, fun, and interactive section in Hopscotch Play, designed to help your clients engage more actively during their sessions. While the library is where you find all the content, this new area allows kids to interact with Hopscotch Play in ways that support their therapy journey, whether you’re working with them in-person or during a 2-player session. It’s a space where your clients can express themselves, track their progress, and engage in activities that support their emotional and mental well-being. See what's coming!
Feelings Check-In
The feelings check-in lets kids express how they're feeling by selecting from a range of 20 different emojis. This simple yet meaningful tool helps clients identify and communicate their emotions in a visual and fun way, making it easier to start conversations about their emotional state.

Status Update
In this section, clients can edit and share what’s on their mind today. Whether it’s a thought, an event from the day, or just something they want to talk about, this feature provides a space for self-expression and reflection. It encourages clients to check in with themselves and helps you understand what might be affecting their mood or mindset during the session.

My Goals
Clients can create personal goals and track their progress in this section. It’s a great way to help them stay motivated and actively involved in their therapy process. Clients can type in their goals, check off completed tasks, and feel a sense of achievement as they make progress toward their personal milestones.

Edit Profile
In this section, kids can personalize their experience by editing the name of their client area, choosing from 20 NEW avatars, picking a buddy for the day, and changing the look and feel of their Hopscotch Play experience. With a variety of themes to choose from, clients can make their space feel unique and fun, creating a more personalized and comfortable environment to engage with during therapy.

Ready to Play?
This section is where you’ll find all the content you’ve pinned for the session. It’s easy to jump right into activities and games you’ve selected, and the “Jump Back In” tab allows you to quickly access recently played content. It’s all about making sessions flow smoothly and giving you quick access to the tools and activities you need.

Just for Fun
This area includes a variety of fun and therapeutic content that can help kids relax, laugh, and learn something new. From calming tips to jokes and interesting facts, there’s always something exciting to explore. These sections are regularly updated with new content, ensuring there’s always something fresh to keep your clients engaged.

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With these new features, the client area in Hopscotch Play is designed to be both engaging and supportive, providing kids with the tools they need to connect with their feelings, track their progress, and have fun in the process. We’re excited to continue supporting therapists and clients in their journey, offering an environment that fosters growth, learning, and emotional well-being.
Join the Hopscotch Provider Network and Get Hopscotch Play for Free
Love using Hopscotch Play? You can now get it completely free by joining the Hopscotch Provider Network — a growing network of hundreds of providers across the country who use Hopscotch to manage their practice through our all-in-one software suite of practice management tools. By joining our network, our team will handle insurance credentialing for you, manage all claims and client payment with guaranteed payments, you’ll have free access to a user-friendly EMR and much more. As a provider in our network, you’ll receive:
- Free access to Hopscotch Play
- Free access an all-in-one EHR platform to seamlessly manage care. This includes scheduling, simple payment management, client and support messaging, documentation tools and more.
- A responsive team to support you with any questions that arise from credentialing, billing, technical support and everything else day-to-day
- Personalized marketing support to grow your practice
- Referrals to build your case load
The best part? It’s completely free to join. To note, you must hold an independent license.
👉 You can learn more on our website here
👉 If interested in joining, schedule a 15 minute call with our team
Have a client in need of a referral?
If joining the network isn’t the right fit right now, we’re still here to support your students or clients in need of behavioral health care. Our providers accept most insurance, offer evening and weekend sessions, and treat a wide range of concerns. To make a referral please email support@joinhopscotch.com or submit via our online form https://app.joinhopscotch.com/refer
Thanks for being part of the Hopscotch community — we look forward to serving you with Hopscotch Play and beyond!

Climber
Welcome to Climber! This fun and interactive game is designed to help clients break down big goals into smaller, manageable steps. It's perfect for teaching kids how to set goals, build confidence, and it can even be used for exposure therapy with anxiety or OCD. To get started, click Start a new climb. Each goal your client wants to work on should be its own “climb.” On the next screen, the client will enter their big goal and then choose their preferred setting. They can pick from three themes: a city background, where they work their way to a rooftop, a mountain theme where they aim to reach the rainbow at the top of the peak, or a forest theme, where they climb towards a treehouse.
Once the goal and setting are chosen, it’s time to break the goal into smaller steps. Starting from the bottom, work with your client to input the first step. As they complete each step, they will move closer to their big goal. The number of steps is customizable, so you can add, delete, or rearrange them as needed until the climb is just right. After the climb is set, your client will begin their journey! Climber is designed to be used over multiple sessions, with clients returning to mark off completed steps and continue progressing. To mark a step as done, they simply click the goal and select Mark as Done, then reflect on how they felt about completing that task. Once they finish a task, the next step is highlighted in yellow, prompting them to continue their climb.
One of the best features of Climber is its ability to track multiple goals at once. Clients can work on several climbs simultaneously, and you can easily view their progress on the menu page.
You can also make changes to your steps and goals at any time during the climb. Open a step, and click Edit. This will take you to the edit screen where you can update text, re-order or re-do steps, or update your big goal.
Climber is a great way for kids to set and achieve goals in a fun and structured way, helping them build confidence as they break big challenges into small, manageable tasks.