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Families

FAQ

You’ve got questions? We’ve got answers.

What is unique about Hopscotch?

Hopscotch providers have experience, training, and expertise in working specifically with the child and adolescent population. Our providers are equipped to help children that are struggling with a variety of common childhood concerns and mental health conditions. You can learn more about each provider's specialities by visiting their profile page.

At Hopscotch, we empower our providers with HIPAA-compliant software which includes digital therapy activities to help make online sessions engaging and effective for your child.

In which states are Hopscotch providers currently available?

We are currently live in the following states: Delaware, Florida, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Texas, and West Virginia. We are continuing to expand, and we hope to be in more states soon. Don't see your state listed? Click here to get notified when we are live in your state!

Do Hopscotch Providers accept insurance?

Hopscotch is currently in network with a select number of insurance plans. We're working hard to add more plans soon. If your plan is not listed, you can start with self-pay, and our team can help you with out-of-network reimbursement. Please see our insurance page for more information about our in-network partners and plans.

How do I begin therapy for my child?

Begin your search here, and enter your state and insurance. You will be presented with a list of providers that are able to provide therapy to your child. You can visit the profiles of each provider and request an appointment for the one you feel would be the best fit. The provider then reviews your information, and if they accept your request, they will contact you to schedule your first appointment. If your request is declined, our support team is there to quickly help you get connected to another provider.

How much will therapy cost?

Your payment responsibility can be found on the profile of the provider you are interested in working with. If the provider is in network with your insurance, you can use the Care Cost Estimator on the page to determine the cost of sessions. If the provider is self-pay only, their rates will be reflected on their profile page as well. Payment will be required after the completion of each session.

Do Hopscotch providers perform sessions in-person?

Right now, the majority of our providers are performing telehealth visits, but we are quickly expanding our provider base to accomodate in-person visits as well.

What will therapy look like?

Once you create an account, you and your child will be able to access sessions from your dashboard after logging in. Sessions are conducted using a HIPAA-compliant Zoom link. You will be required to attend the first session to provide background information to your child's therapist.

Your therapist will let you know how often they recommend meeting with your child. Though your presence may not be required in every session, communication with your therapist is important in seeing progress in treatment.

Do Hopscotch Providers treat adults?

Our providers are focused on providing the best care possible to children and their families. Though we do not provide individual treatment for adults, many of our providers do offer family therapy.

We recommend exploring our directory for a provider that matches your child's needs and speaking with them about family therapy. Our providers can provide therapy for adults if the presenting concern is focused on parenting concerns regarding your child.

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