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Support

We're here to help.

Already have an account? The support chat inside the app is the quickest way to get an answer — it knows your plan and setup.

Log in and get help

Or send us a message

No account needed. A real person reads every message, and we normally respond within one working day.

So we can reply. We only use it to answer you.

Please keep any patient/client identifying information out of support messages for HIPAA compliance.

Other ways to reach us

  • Billing, plans and purchase orders — use the form above, and tell us your organisation and the number of seats you need.
  • Thinking about Hopscotch Play for your team? Start with pricing, or read how other practices use it in our case studies.
  • Looking for how something works? The Hopscotch Play Guide walks through the games, tools and everyday workflows.